We try to ship retail orders within 48 hours. Orders are shipped from Westlake Village, CA.
If you would like expedited shipping please contact us. Additional shipping charges will apply.
We do our best to make sure all items going out are perfect quality. However, if the product you received has any damage or defect please contact us within 14 days of receipt and we will make arrangements to exchange the item. We can be reached by phone at 805-749-1900.
If you refuse a delivery without approval you will be charged for return shipping fees.
Splendid Iris items can tarnish over time. The best way to reduce this effect is by storing your jewelry in the plastic bag it is shipped in.