Refund policy

RETURN POLICY

If you refuse a delivery as a method of return without a approval, you will be charged for return shipping fees.  Please read information below. 

RETAIL CUSTOMER RETURN POLICY

We hope you are enjoying your recent purchase. If for any reason you are not, you are welcome to send back a return.  Please note that sale pieces, bundles and gift card purchases are final and not returnable.  Please read detailed instructions below to receive a quick refund. 

  • Returns are accepted on all unworn items within 30 days of receiving shipment.
  • Item must be returned in its original plastic bag with the item tag attached.
  • Customer is responsible for shipping product back. 
  • You will receive a credit card refund (minus any shipping adjustments).
  • We all love a good deal, but please understand sale items are not returnable.
  • You will receive your refund within 3 days of our receiving your product back.
  • Set up a return using this link: https://shopify.com/25463914549/account

 

Need Additional Help?

Please contact customer service at info@splendidiris.com

Please note our business hours are Monday – Friday, 8am - 4pm PST.